If you receive a product that is defective or missing pieces, do not return the product, email us and let us correct the problem for you. We want to make it right and keep things as simple as possible for you.
We can ship to virtually any address in the world.
Domestic US shipping is a flat rate depending on the total of your order. Whenever possible we will ship via Priority Mail so that you receive your products in as short a time period as possible.
I only charge you the amount that the US postal service charges me, not one penny more than that. I do not believe in charging our customers a "handling fee", we believe that such fees are just another way for businesses to take more money from you and give you nothing in return.
Due to the varied weight of our products and all the possible destinations of the shipments it is impossible for us to accurately estimate how much your postage fee will be. What we do is this; we will charge you a flat rate of $20 when you process your order. When your order ships we will refund you the balance of the shipping fee if it is less or send you an invoice for the additional shipping if it is more. In approximately 80% of all cases I refund shipping overpayments, It's far less common that I have to request additional fees, but it does happen.